Before contacting us with an issue or problem please refer to our helpful FAQ.
Question: I have an issue or problem. How should I contact you?
Answer: Refer to our helpful FAQ.
Question: My issue or problem isn’t addressed in the FAQ. Where’s the contact information?
Answer: We’ve anticipated every possible question and have provided an answer. No matter what the issue is you’ll find it somewhere in our helpful FAQ.
Question: Uh, no, it’s not in there. Is there a person I could contact?
Answer: Please submit any questions you have that aren’t addressed in our helpful FAQ and our staff will answer them and add them to the FAQ.
Question: So how do I submit a question?
Answer: Since all possible questions have been answered in our helpful FAQ we’ve shut down the submission form.
Question: So there’s no way for me to contact anybody?
Answer: We’ve made customer service convenient and cost-effective by replacing all people with our helpful FAQ.
Question: You’re telling me there’s no way to get an answer then.
Answer: This doesn’t appear to be a question but we’re including it in our helpful FAQ anyway.
Question: Why are you doing this?
Answer: As previously stated our goal is to make customer service as convenient and cost-effective as possible.
Question: Will the cost-savings be passed on to customers?
Question: How do I cancel my service then?
Answer: Cancellations can be handled by our customer service department.
Question: Didn’t you say you eliminated your customer service?
Answer: Correct! In the interests of efficiency and cost-savings we fired our entire customer service team and replaced them with this helpful FAQ.
Answer: While we ask that you refrain from using profanity in the FAQ we appreciate that it was used as part of a question.
If there is anything else we may assist you with please feel free to refer to this helpful and informative FAQ, and thank you for your business.